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F.A.Q. & Expert Forums

NEW GUESTS, REFERRAL GUESTS and REPEAT GUESTS

    When training a new service provider it is important to explain the dynamic of tracking guests. We specifically split guests into three categories: New, Referral and Repeat.   A new guest is someone who has never been in the salon before. Maybe they drove by, walked in or found you on Google. They […]

When the Pain of Staying the Same is Stronger than Change

As a visionary and entrepreneur I use proven systems, efficiency and cutting edge advances to keep my salon business current and competitive. I have been working in the beauty industry since 2000. I attended a hairschool that had 75 students on the clinic floor with a paper appointment book. We have come a long way […]

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