NEW GUESTS, REFERRAL GUESTS and REPEAT GUESTS
Tuesday, September 18, 2012 // Blog, Technology, Tips and Tricks, Training
When training a new service provider it is important to explain the dynamic of tracking guests. We specifically split guests into three categories: New, Referral and Repeat. A new guest is someone who has never been in the salon before. Maybe they drove by, walked in or found you on Google. They […]